Olathe Municipal Services

Olathe Municipal Services is committed to providing our customers with the best water, wastewater, solid waste and recycling services while promoting public health and protecting and conserving our environment.

Contact OMS
Customers can contact OMS in person at 1385 S Robinson Drive or by calling Customer Service at (913) 971-9311 during normal business hours, (Monday – Friday 8-5.)

Contacting OMS After Hours
After normal business hours and during holidays, customers can call the after-hours answering service at (913) 971-5151 for water and sewer emergencies and missed trash pickups.

Automated Phone Messages

Some customers have experienced automated phone messages that claim to be from the City of Olathe stating their water bills are past due.  The City of Olathe does not use automated phone messages to notify customers of past due bills.  If you are a customer and you receive an automated message that claims to be from the city about past due bills, please contact customer service at (913) 971-9311.  Please provide as many details about the automated message as you can, particularly the caller's phone number (if you have caller ID and can verify it) and any details the message gives about making payments.